Ircom Malaysia Web Design Services

 
 
 
 
 

  • Template website includes as follows:
    • 2-5 HTML page (main + inner pages)
    • CSS presentation
    • Unlimited graphics
    • Unique custom design, sold only once
    • Include graphic source files (psd, ai, icons, eps, html, css)
    • Optional - CSS drop down menu
    • Mockup available within 72 hours
    • Price starts from $70.00
    • Contact us now for more information!

  • How your design process between you and the client works?
    • We receive your order
    • We wil sent details on how you can make the payment
    • Confirm your payment/orders (30% payment required)
    • We (designers) will confirm with you on the details.
    • We also will confirm what are the time frame will you receive your first review.
    • Sent you the mockup
    • Waiting for approval/modifications (3 revisions per order).
    • Balance 50% of payment
    • Your final approval.
    • Balance 20% of payment
    • Site Live
  • How long does it take to build a web site?
    On average it takes 14 to 30 days but can be less or more depending on the exact project.
  • How do I submit my texts ?
    You as our client can submit your text to us in a standard word processor format via Email attachment.
  • Will you write the text for the web site?
    Of course! We offer an affordable extra services for our clients. To find out more about the different maintenance plans, please view our extra services page.
  • How do I submit my pictures, logo ?
    You can submit your files to us via email attachment, or we can download via URL. All pictures, graphics and logos should be .JPG or .GIF files.
  • Can you provide graphics that are relevant to my business?
    Sure we can, we will use a combination of stock photography such as istockphotos.com, bigstockphotos, 123rf.com which are relatively inexpensive and images/graphics that related to your business or industry to help create a professional design for your website.
  • Can you make flash animations for my web site?
    Yes, we can design animations, intros and presentations. For more information please click above for our extra services fee.
  • This is my first project. How should I prepare myself?
    Let us do the work. We will help to understand hows your website works and how it can help to make your viewers understand the purpose of it.
  • Can you make flash animations for my web site?
    Yes, we can design animations, intros and presentations. For more information please click above for our extra services fee.
  • Can you use my company's existing logo for my website?
    Absolutely, we encourage you to use it and also we can incorporate it with your new theme.
  • Can I suggest my own ideas?
    You are always welcome to provide your own ideas and concepts provided it is reasonable :)
  • How long will it take to create a logo for me?
    The logo samples will be provided within 24-48 hours and if any correction or redesign, it would take another 24 hours.
  • What if i am not satisfied with the logo samples?
    We provide 2 original concept and from there we will work out until you satisfied.
  • What about web templates, do you design custom templates?
    Yes, we design custom HTML web templates with include 2 pages (a main page + inner page) with full graphics starting only RM300.00. If interested, please contact us for more information.
  • Will I need IRCOM to maintain my website once it's developed?
    Its totally on you. To save time and more reliable up-to-date services, and yes we can deliver it out to you when ever you need us to do so.
  • Do you redesign existing websites?
    Yes i do. I can redesign, retaining your company corporate style or i can redesign to give you a complete new image.
  • Do you provide domain registration and web hosting?
    Yes, we do.
  • What after sales service you provide?
    You can hire my website service maintenance optionally.
  • Do you offer technical support to customers?
    Absolutely. We have partnered with WNSHosting services which has been is business more than 7 years and they have skilled technical support team to assist you 24x7 in regular basis when ever you encounter problem with your hosting. Also you can sms us anytime too :)
  • Who owns the website once the website design is completed?
    The website belongs to you, i send you a copy of the website via email or cd (optional).
  • Can I choose you to design my site and use my own web hosting?
    Yes, you can use your own hosting.
Don’t see an answer to your website design FAQ? Please contact us using our online form

  • How is your design process works?
    • We receive your order.
    • Confirm your payment/orders.
    • Our designer(s) will confirm with you on the details.
    • We also will confirm what are the time frame will you receive your first review.
    • Sent you the banners first revisions (Depends on the time frame agreed our designer as above).
    • Waiting for approval/modifications (*3 revisions per order) -- 3 FREE revisions must be complete within 10 days
    • Your final approval.
  • How many revisions i get for my banners?
    We give 3 (three) revisions. Further revisions will incur a $4.00 for each revisions.
  • Why only 3 revisions, why cant more?
    With our prices, this is a very good bargain :-)
  • What types of changes/revisions are allowed?
    You may request changes such as color, text positioning, animated frame positioning, etc. You may NOT request changes made to the overall size of the banner, nor may you request a complete re-write of the advertisement text. This will be considered a different banner and normal fees will be charged.
  • How long before I receive my banners?
    Usually we will sent you your first revisions within 24 hours depending on the volume of your order. If below 2 banners usually we sent it to you within 24 hours. If you purchase any of our packages, usually the turn around is more likely within 48-72 hours. However, we will contact you personally and give you the ETA for your orders.
  • What is a .PSD or a source file?
    Basically, a .PSD or a source file is a file type which can be opened using Adobe Photoshop so that our clients would have the option of modifying the web banner design should they decide to do so. Having the source files allows you to modify your banners without having to ask us for assistance. Although, if you are having trouble editing your source file, contact us and we will do our best to assist you.
  • Do you include the .PSD file?
    Only on our Business and Super Pack. However you can add $5 per psd file on a single banner order.
  • What kind of format of banners do you design, flash or gif?
    For the price that we are offering, only gif format are availabe at this point.
  • What if I'm not happy with my design?
    If you've seen our work, you will be satisfied.
  • Can i have a refund?
    After all the banners and work we've done for you? :-) We do not provide refund or credit. As we said, we will work all the way with you. No worries, our work is under the word 'satisfaction' :-) That is the testimonial we've received from our clients.
  • I need to order a different size, a custom work, how can i do that?
    You can contact us with, and we will give you a quote.
  • Can i have certain file size, let say a 250x250 banner size below 15kb?
    Yes, we surely can design any file size you want but please note that the lower the size, the less color and animation will be apply to your banners. It all depends on how you want it.
  • What kind of payment do you accept?
    At the moment, we accepting payments only thru Paypal
  • Do you accept banner designs for ADULT oriented web sites?
    Yes, we do accept banner design for adult websites. Please contact us for more information.
Don’t see an answer to your banner design FAQ? Please contact us using our online form

  • How long i have to wait for you to complete my website?
    Here how it works, within 72 hours after we receive your partial payment, we will show you a mock-up of the design. Once its approve, we will sent to you the complete design for another 72 hours. Overall, the whole process will only took for 7 days and you'll be up and running.
  • How many revisions your client get?
    For our one single page design package, only 1 revisions are allowed but for our custom web design packages, the client get 3 revisions.
  • Do your client get all the files?
    Yes they will receive HTML, CSS and Graphics files (jpg, gif,png etc) except for the source files (psd, fonts).
  • How much do you charge if the client need the source file?
    An additional one time fee RM100.00/US$35.00 is needed for the client to have all the files.
  • Why do you charge extra for the client to receive the source file?
    This only apply for my One Single Page package, for my custom web design, they will receive all files, period!
  • What domain name should I choose?
    This depends. The common way is to choose the name that will reflect your company/name and easy to remember.
  • How is the payment process done?
    Before we begin anything, a 30% downpayment is require for me to start your project. Another 50% is require once you have approve the design and the balance 20% before i hand over you the file and make your site 'live'.
  • Is your single page package, a static or dynamic website?
    Its a static website with a few simple dynamic code.
  • Can I choose you to design my site and use my own web hosting?
    Yes, you can use your own hosting.
  • What after sales service you provide?
    You can hire my website service maintenance optionally or any other extra services we provided. Please view our extra service page for more information on pricing and services.
  • Do you redesign existing websites?
    Yes i do. I can redesign, retaining your company corporate style or i can redesign to give you a complete new image.
  • Where are my files will be hosted?
    It will be hosted at TMNet, Malaysia datacenter.
  • Can i use our company pictures to include on my website?
    Absolutely, no problem.
  • Do you provide FREE Stock photos for my website?
    Yes but it depends on the availability. Please tell me what do you have in mind and i can look it up for you.
  • Who owns the website once the website design is completed?
    The website belongs to you, i send you a copy of the website via email or cd (optional).
Don’t see an answer to your onepage design FAQ? Please contact us using our online form

 
     
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